Genesis of North Aurora - Technicians
Join the newest exclusive premier luxury car company in Chicagoland – Genesis of North Aurora.  Looking for all skill levels in ICE & BEV technology.  Our new state of the art service facility is brand new with all the latest equipment including 3 bays dedicated to EV.  Be a part of our growing team of professionals at Genesis of North Aurora and get started on a great career with a great company.  Contact Ken Garrett, Service Manager kgarrett@geraldauto.com
 

The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Service Advisor. The service advirsor is responsible for sales, productivity, and profitability of our dealership service center.  The position works closely with our experienced technicians and our customers.  We are looking for a positive and energetic person with excellent communication and customer service skills who will greet customers, listen to their concerns, and provide a solution that meets their needs. 
REQUIREMENTS 

Must have previous Service Advisor experience
Excellent oral and written communication skills
General knowledge of vehicle mechanical operations
Excellent customer service skills
Basic computer skills
Must be willing to work a schedule that may include evening or Saturday hours
BENEFITS
Benefits include medical and dental insurance, 401K retirement savings plan with match and profit sharing, Vacation time, holiday and Paid time off days, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates. 
We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
 

Job Description
Seeking positive outgoing applicants that have the ability to provide excellent customer service while smiling. Applicants must have prior hospitality experience in a customer facing position. Bartenders, concierge, restaurant servers, and sommeliers are strongly encouraged to apply. Fast paced environment, your ability to multitask while maintaining attention to detail is essential. Must be articulate, proficient with computers, tablets, mobile devices, and Microsoft Office or Google Workspace.

Report to work no later than assigned start time
Greet customers in a friendly and helpful manner
Listen to each customer and clearly document their needs and concerns
Follow up with customers and keep them informed of the status of their vehicle
Notify customers when vehicles are ready for pick up
Review and explain repairs performed and associated costs 
Communicate any problems or concerns with management on a daily basis
5 day work week, 10 hour day, closed 12-1 for lunch
Compensation
Weekly base salary, plus commissions, and monthly bonuses.
Paid bi-weekly with a guaranteed minimum salary.
Benefits

Training for career advancement
Medical, Dental and Vision Insurance
401K 
Paid vacations and holidays
 
 

Gerald Honda Service Advisor.
Honda Facility is looking for someone with family based values like ourselves. We provide a career and not just a job.
Gerald Honda of Matteson has an outstanding opportunity for a results-focused, highly driven individual that we can train to be a sucessfull Service Advisor. WE WILL TRAIN our next service advisor to be responsible for sales, productivity, and profitability of our dealership service center.  The position works closely with our experienced technicians and our customers.  We are looking for a positive and energetic person with excellent communication and customer service skills who will greet customers, listen to their concerns, and provide a solution that meets their needs. We offer some of the best training available. 
REQUIREMENTS 

Previous Service Advisor is not required
Excellent oral and written communication skills
Excellent customer service skills
Basic computer skills
Accredited training in service advisor skills, customer satisfaction and quality control.
Ability to concentrate and accomplish tasks despite interruptions.
Dealertrack experience is a plus but not necessary
X Time experience helpful but not necessary
ASR Pro experience helpful but not necessary
BENEFITS

Benefits include medical and dental insurance
401K retirement savings plan with match 
Vacation time, holiday and Paid time off days
Company paid continuing education and training
Our company maintains a strong policy of equal employment opportunity for all associates. 
PAY

$60,000 TO $80,000 Per year
ABOUT
The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 
We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Automotive Apprentice Service Technician Immediate Openings
Gerald Kia is looking for you!
Are you a skilled technician with a desire to repair vehicles right the first time?  Do you want to be part of a great team?  Do you think outside the box?  Does being part of the fastest growing car franchise sound like something you want to be a part of?  Then we want to talk to you! 
We are looking for an experienced technician with Kia experience preferred but not required.  We're looking for someone who works as part of a team, but can also work independently.  Someone who wants a career and not a job! 
We offer:
   Full time position
   Full benefits and production incentives
   Training for career advancement
   Medical, dental and vision insurance
   401K and profit sharing
   Paid vacations and holidays
   Great environment and a drug free workplace
 
General Requirements
At least 2 years of experience required.
Must have a valid driver’s license with a good record.
Drug screening required before hire. 
Must be self-driven with a professional appearance and outstanding work ethic.
 
Come work with an auto group driven by customer satisfaction!

Service Advisor – Automotive
Job Description
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Job Responsibilities

Attitude is everything—greet service department customers promptly and courteously
Listen to each customer and clearly articulate repair needs to techs
Upsell recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Training for career advancement
Medical, Dental and Vision Insurance
401K and Profit sharing
Paid vacations and holidays
Great environment and a drug free workplace
About
The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
We have succeeded in our endeavors because of a profound respect for our customer.  The name Gerald stands for honesty and the highest standard of excellence.
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 

Quick Lube Tech (Entry Level) – Automotive - Kia of North Aurora
Why wait to make a career out of doing what you love? Some of our best master technicians started as quick lube techs. So if working on cars gets your gears moving, contact us today. As a quick lube tech, you’ll start by being responsible for inspecting and lubricating vehicles quickly and thoroughly. And with a little hard work and dedication, who knows where you’ll be able to go? At our dealership, the door is always open. And so are your options.
Job Responsibilities

Perform multipoint inspections
Communicate additional service/repair needs to service advisors
Service universal joints, grease fittings, and steering knuckles using hand- or compressed-air powered grease guns
Inspect fluid levels in steering gears, power steering reservoirs, transmissions, differentiasl, rear axle housings and shackles
Check tire pressure
Lubricate moving parts with specified lubricants
Drain oil from crankcase and refill with required amount of oil
Add water to radiator and battery
Replace oil and air filters
Inspect all vehicles for additional repairs
Adhere to all company policies, procedures, safety standards and codes of conduct
Follow dealership safety procedures to avoid exposure to fumes, dirt and harsh chemicals

Qualifications

Must meet dealership’s requirements for employment
Ability to read/comprehend written instructions and information
Familiarity with all aspects of automotive repair/maintenance
Must have a valid driver license and be able to operate manual transmissions
Prior experience as a technician’s helper or apprentice preferred
Effective communication and interpersonal skills
Physical Requirements/Working Conditions

Occasional exposure to inclement weather
Ability to operate an automobile
Prolonged periods of standing, stooping and bending
Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects
Requires a significant amount of walking and/or standing. May also require working in the seated position for long periods while operating controls with arms and legs. This position may also require working at a production pace while pushing and/or pulling materials from place to place.
Benefits
Training for career advancement
Medical, Dental and Vision Insurance
401K Program with mathing funds.
Paid vacations and holidays
Great environment and a drug free workplace
About
The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
We have succeeded in our endeavors because of a profound respect for our customer.  The name Gerald stands for honesty and the highest standard of excellence.
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 

Full Time Valet
Gerald Nissan of Naperville is looking for a full time lot attendat/porter.  
Duties include:
Cleaning cars for delivery
Maintain vehicle inventory
Check in and inspect vehicles for damage
Assist in the service drive
Cleaning the shop

Parts Manager – Automotive
Our booming dealerships needs someone with at least 3 years of experience running efficient parts departments. Excellent pay and benefits are just the beginning. The opportunities for advancement and enrichment are almost limitless for a motivated, detail-oriented parts manager. And the time to act is now! Don’t put your career on hold for another minute. Contact us today and let’s get the ball rolling.
Job Responsibilities

Participate in operations/departmental planning
Create annual budgets
Reconcile daily parts invoices
Track the daily gross sales of parts department
Reconcile and report shortages and/or damage
Reconcile parts/warranty return reports
Provide on-the-job training for parts department staff
Compile and analyze monthly management reports
Maintain tight control over parts inventory
Ensure the quality of customer service provided by parts department
Coordinate parts marketing
Calculate and submit monthly obsolescence reports
Hold weekly department meetings
Attend weekly manager meetings
Education and/or Experience
High School diploma and five years related experience; or equivalent combination of education and experience


Benefits

401K retirement savings plan with match and profit sharing
Medical, Dental, Vision, STD, and Life insurance options
Paid vacation, PTO, and holidays
About
The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
We have succeeded in our endeavors because of a profound respect for our customer.  The name Gerald stands for honesty and the highest standard of excellence.
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 

Gerald Auto Group Needs Technicians - $47 / flat rate hour
 
ARE YOU SICK OF?
 

Managers who don’t care about you?
Working for a company that’s not focused on taking care of the customer?
Working in a job with no future?
Entry level technicians welcome and students in trade school. We have flex schedules.
We want to talk with people who are sick of their current working conditions.  We’re looking for dedicated professionals at all skill levels who want to perform top quality work at top quality pay.  Join one of our dealerships – Kia / Hyundai / Nissan / Subaru/ Ford/ Honda/ Toyota – we pay our top trained technicians up to $ 47.00 / flat rate hour.   Be a part of our growing team of professionals at Gerald and get started on a great career with a great company.  Contact Chris Brischetto,  Group Service Director. cbrischetto@geraldauto.com .

BDC Sales Representative - Gerald Nissan of North Aurora 
Gerald Nissan of North Aurora is seeking to expand its Business Development Center. !!!Experience is preferred!!! This position focuses on increasing the sales traffic by responding to leads, and making outbound sales calls, email, and texts to engage customer who are in the market, and create new sales oppurtnites with past customers as well.  The BDC Rep will work all of their leads from the beginning until customer is turned over to a salesperson in person. The main goal is to drive showroom traffic and create oppurtunies for sales. 
Qualified Individuals should have the following traits: 

Responisble
Professional Communication Skills
Positive Attitude
Willingness to learn
Team Player
Organized
Competitive
Responsibilities of the BDC Sales Representative 

Monitior and respond to designated internet leads
Make outbound sales calls, email, and texts
Set appointments, follow up, and confirm
Remain up to date on certifications
Understand and implement dealership sales process
Maintain Customer Satisfaction 
Track Individual Performance 
Benefits 

Hourly based position - Experience based, eligible for Bonuses depending on preformance
Training for career advancement
Full time position with benefits (Some Saturdays Required)
Paid vacation and holidays
401K and Profit Sharing 

Sales Consultant – Gerald Nissan of North Aurora
Gerald Nissan of North Aurora is looking for talented Sales Reps! 

PAID TRAINING!
Turn your passion for sales into profit! We are seeking highly motivated, results-driven sales professionals for new and used vehicles. In this position, you will work with clients through the entire sales process, from inquiry to ownership. This is an oppurtinuty to build your reputation while taking home the compensation you deserve! Today is the start of a great career. 

Job Responsibilities

Mastery of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Remain up-to-date on products, market trends, and certification

Benefits
Training for Elite Salesmenship Mastery
Medical, Dental, and Vision Insurance
401K and Profit sharing
Paid vacations and holidays
Great Team Environment

About
The Gerald family has been selling automobiles in the Chicagoland area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
We have succeeded in our endeavors because of a profound respect for our customer.  The name Gerald stands for honesty and the highest standard of excellence.
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 

Sales Manager – Automotive Dealership
If you love to win and are fiercely competitive, then don’t let this amazing opportunity pass you by. We are looking for an automotive sales manager who is energetic, passionate, highly motivated and ready to guide an outstanding sales team to success. With sales volume on the rise, we need a leader with a proven track record of exceptional customer service, sales skills and training abilities.
Job Responsibilities

Qualified candidate must have experience in dealer management
Passionate about customer retention and CSI in Sales
Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits.
Work with each salesperson & manager to work on specific goals and objectives that are set and established.
Create a positive sales culture for the team & create a “team” atmosphere focusing on employee retention.
Conduct Sales meetings.
Maintain a balanced inventory in new and used sales.
Work with the marketing department to create the best overall strategy that can help the dealership meets it goals in sales.
Play an active role in the community
Requirements
Motivator
Professional appearance and attitude
Honesty
Integrity
Compassion
Leadership skills
Punctuality
Training skills
Education and/or Experience
Experience, education and prior sales training are a PLUS.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits

401K retirement savings plan with match
Medical, Dental, Vision, STD, and Life insurance options
Paid vacation, PTO, and holidays
About
The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
We have succeeded in our endeavors because of a profound respect for our customer.  The name Gerald stands for honesty and the highest standard of excellence.
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 

Gerald Toyota of Matteson is looking for a dedicated full time lot attendant!
Duties include:

Cleaning cars for delivery
Maintain vehicle inventory
Check in and inspect vehicles for damage
Assist in the service drive
Cleaning the shop
Prep new vehicles for sale
Parking lot and Dealership maintenance
We offer:

Paid vacations
Medical and Dental Insurance
401K and Company Match
Must be promp and reliable. Must have a valid driver's license with a good record. 
Drug screening is required before hire

Job Posting: Apprentice Technician – Automotive
Location: Genesis of North Aurora, 204 Hansen Blvd North Aurora IL 60542
Are you an automotive technician seeking a rewarding career with excellent pay and opportunities for advancement? Genesis of North Aurora is looking for  to join our team. If you have Hyundai or Genesis experience, it’s a huge plus! We offer competitive pay.
Job Description:
At Genesis of North Aurora, we provide more than just a job – we offer a career path in a brand new, state-of-the-art facility. Our dealership values master technicians who can efficiently identify and resolve vehicle issues, ensuring top-quality maintenance and repairs. Our shop is fully tiled, equipped with the latest equipment, and features central A/C for a comfortable working environment.
Job Responsibilities:
- Discuss vehicle issues, current work, and future needs with customers and service advisors.
- Diagnose, maintain, and repair automotive systems.
- Perform quality inspections, including test drives, before returning vehicles to customers.
- Communicate with service advisors to keep customers informed of additional service needs and provide estimates for new repairs.
- Execute repairs under warranty to manufacturer specifications.
Compensation:
- Competitive pay based on experience, up to $52 per hour
- Compensation commensurate with Fortune 500 companies
Job Requirements:
- High school diploma or GED; 2-3 years experience/training; or equivalent combination of education and experience.
- Valid Operator Driver License.
- State Inspection License.
- Persistent problem-solving skills and a comprehensive understanding of the latest automotive technologies.
Benefits:
- Training for career advancement.
- Medical, Dental, and Vision Insurance.
- 401K 
- Paid vacations and holidays.
- Great environment and a drug-free workplace.
About Us:
The Gerald family has been selling automobiles in the Chicago area since the mid-1930s and has been proud to serve our communities for decades. Our success is built on a profound respect for our customers, honesty, and the highest standard of excellence. Our management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of our combined efforts and dedication to our customers who favor us with their trust and patronage. Over many years, Gerald has meant Service.
Join our team at Genesis of North Aurora and be a part of a respected and growing automotive family in our brand new, state-of-the-art facility. Apply today!

Detailer- Willing to train an ambitious person who desires a career. 
Job Responsibilities

Vehicles are traded in and they need to be detailed inside and outside if kept for re-sale.
Ability to buff paint.
Ability to clean interiors.
Attention to appearance is important.
We will train the correct person if hard working and would like a career with a family based organization.
Unlimited income.
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver License
State Inspection License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Training for career advancement
Medical, Dental and Vision Insurance
401K and Profit sharing
Paid vacations and holidays
Great environment and a drug free workplace
About
The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
We have succeeded in our endeavors because of a profound respect for our customer.  The name Gerald stands for honesty and the highest standard of excellence.
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 

Master Technician – Automotive
Job Description
Excellent pay? Career advancement? State-of-the-art shop? Our dealership offers that and more for our master technicians. If you are looking for more than just a “new job” and are ready to make a serious career move, then we may have the right opportunity for you. Master automotive technicians are expected to be masters of their trade, with the ability to quickly and efficiently identify problems and perform routine maintenance on a daily basis.
Job Responsibilities

Determine and discuss vehicle issues, current work and future needs with customers and service advisors.
Diagnose, maintain and repair automotive systems.
Perform quality inspections, including test drives, of vehicles prior to returning them to customers
Communicate directly with service advisors to keep customers informed of any additional service needs and provide an estimate for any new repairs.
Execute repairs under warranty to manufacturer specifications.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Job Requirements
At our dealership, master technicians are determined and persistent problem solvers who are expected to maintain a comprehensive understanding of the latest automotive technologies.
Education and/or Experience
High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Operator Driver License
State Inspection License
Benefits
Training for career advancement
Medical, Dental and Vision Insurance
401K and Profit sharing
Paid vacations and holidays
Great environment and a drug free workplace
About
The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
We have succeeded in our endeavors because of a profound respect for our customer.  The name Gerald stands for honesty and the highest standard of excellence.
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 

The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
We have succeeded in our endeavors because of a profound respect for our customer.  The name Gerald stands for honesty and the highest standard of excellence.
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Service Technician position.  This Technician will be responsible for diagnosing and repairing client and dealership vehicles with integrity and ethics, and also maintaining a positive relationship with clients who return with unsatisfactory work in accordance with dealership policies and standards.
 
JOB RESPONSIBILITIES

Examines vehicle, diagnoses and, if needed discusses with the Shop Foreman, or Service Advisor as to the nature and extent of damage or malfunction
Communicates additional service requests to the Service Advisor for communication to client
Plans work procedure in cooperation with the Shop Foreman
Provides labor time estimates to the Service Advisor
Monitors repair time and updates Service Advisor on status often for client vehicles left for service, and for waiting clients
Maintains strict adherence to dealership policy on client vehicle care and operation
Completes story and/or documentation for client repairs
Understands and utilizes dealership computer system
Assists Technician Trainees
Wears approved safety glasses when in designated safety areas
Keeps work area clean and tidy Attends company and factory training
Keeps current with factory technical bulletins
Understands and follows Federal, State and local regulations such as disposal of hazardous wastes
Attends weekly department meetings
EDUCATION AND/OR EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
 
CERTIFICATES, LICENSES, REGISTRATIONS 
Driver's License (must be insurable)
BENEFITS INCLUDE: 
Training for career advancement
Medical, Dental and Vision Insurance
401K and Profit sharing
Paid vacations and holidays
Great environment and a drug free workplace
 

Service Advisor/Team Service Manager(TSM) - Automotive Gerald Hyundai
As a Team Service Manager, you will have your own team of technicians and client base. A department within a department. 
 High income potential
Job Description
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs. This position is not a remote job and within the the Facility. Address is 209 Hansen Boulevard, North Aurora next to Woodman's grocery store. This is not a remote position.
Job Responsibilities

Attitude is everything—greet service department customers promptly and courteously
Listen to each customer and clearly articulate repair needs to techs
Upsell recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Training for career advancement
Medical, Dental and Vision Insurance
401K
Paid vacations and holidays
Great environment and a drug free workplace
About
The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
We have succeeded in our endeavors because of a profound respect for our customer.  The name Gerald stands for honesty and the highest standard of excellence.
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. 

Service Consultant Nissan Naperville
Dispatch to your own team with your own technicians. 
Your own mini department within the department. 
Job Description
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Job Responsibilities

Attitude is everything—greet service department customers promptly and courteously
Listen to each customer and clearly articulate repair needs to techs
Educate recommended/additional services using low-pressure, high-integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Training for career advancement
Medical, Dental and Vision Insurance
401K and Profit sharing
Paid vacations and holidays
Great environment and a drug free workplace
About
The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
We have succeeded in our endeavors because of a profound respect for our customer.  The name Gerald stands for honesty and the highest standard of excellence.
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service.