Service BDC

Centralized Scheduling Agents wanted - (base salary + performance bonuses)- Great career opportunity!

We are a successful automotive dealer group looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working on the telephone. You will be working with a team with high volumns of Inbound/Outbound calls to schedule appointments for our Service Departments. No cold calling!

We offer the Scheduling Experts:

• Base salary + performance bonuses
• Great company benefits!
• A clearly defined career path designed for personal and professional growth.
• The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere.
• This position involves handling inbound and outbound calls. No cold calling!

Requirements of the Centralized Scheduling Department:

• Proven customer service experience (minimum 1 – 3 years).
• Demonstrate excellent phone and verbal communication skills.
• Past experience with heavy inbound and outbound calls (no cold calling required).
• A highly professional approach and appearance.
• MUST speak clearly and have a pleasant phone manner.
• A demonstrated dedication to customer service.
• The ability to instantly build rapport with clients.
• Being organized, self-disciplined and a quick learner.
• Bilingual a plus but not required.
• Must be able to work a flexible schedule with some Saturdays (40 hours per week).

You must be able to pass a background check and drug screening. We are an equal opportunity employer.

We look forward to speaking with you!